Hanoi Charming Hotel - The best services
Hanoi charming was fantastic during our 3 night stay, previously i had stayed with PAN hotel although they had a nice spacious room nothing could compare to Hanoi Charming service. Nothing was too much for them and they always went above and beyond to help us, yes the room was very small but very tidy. WIFI internet in the room was a bonus and great brekkie each morning which you choose of the menu, on our first morning we only choose 1 omelette and 1 pancake and they said that was not enough and encouraged us to order more. Highlight of the stay was when we got back form sapa at 4:30am and had to wait around till 8am to go to halong bay they let us wait/sleep in their library on the second floor which has tv, couches internet and bathroom and stored all our luggage whilst we were away on tours for 4 nights. One morning my boyfriend wanted to go to a barber and they organised the door man to take us there and organise the price for us. Dont be concerned sending credit card details via email, everything worked out fine for us, if concerned send part of your details in one email and the rest in another, also tip for exchanging money go the the gold shops they have much better ex/rates then the bank. The hotel showed us where they were on the map. Overall fantastic hotel, perfect location and great service would recommend to anyone.